The Valhalla Way
At Valhalla Refrigeration, our mission is simple: to serve people with excellence, integrity, and care.
When we started in 2018, we saw a need for faster response times, better follow-ups, and service you could actually count on. So, we built a company that does things differently - pairing Red Seal expertise with genuine relationships.
Every job we take on comes with the same promise: we’ll show up, communicate clearly, and stand behind our work long after the job is done.
How Valhalla Got Started
Valhalla Refrigeration began with a simple idea: people deserve better service. After years in the industry, Ryan Burton saw too many homeowners and businesses left waiting for callbacks, frustrated by missed appointments, or disappointed when warranty work fell through the cracks. He knew there was a better way.
So in 2018, Ryan and his wife Jennifer started Valhalla with a clear goal - to bring reliability, communication, and care back to HVAC and refrigeration. What began as a small local business quickly grew through word of mouth, thanks to a commitment that’s never changed: do the job right, treat people with respect, and follow up every time.
Our Core Values
We started Valhalla to raise the bar for service, and that commitment still guides us today. These values shape every job, every conversation, and every relationship.
Reliability
We do what we say we’ll do every time. You can count on us to show up, follow through, and stand behind our work.
Integrity
Honesty isn’t optional. We believe in fair pricing, clear communication, and doing the right thing, even when no one’s watching.
Care
We treat every home and business like it’s our own - with respect, cleanliness, and attention to detail from start to finish.
Expertise
Our Red Seal–certified team brings years of hands-on experience to every project, giving you high-quality solutions that last.
Meet the Team
Behind every service call and installation is a team that genuinely cares about doing the job right and doing right by our customers.
Ryan Burton
Founder & Senior HVAC Consultant, GFA, RSE
Nearly two decades of hands-on experience. Leads Valhalla with craftsmanship, clarity, and care.
Jennifer Burton
Founder, HR & Administration
25+ years in management and customer service. The voice of organization, follow-through, and exceptional communication.
Shawn Seaton
Lead Hand/Foreman & Refrigeration Mechanic, RSE
A longtime member of the team. Known for precision, professionalism, and dependable customer care.
Areas We Serve
Proudly based in Castlegar, we serve homes and businesses across the West Kootenay region. This is our community, and we’re grateful to support our neighbors with reliable HVAC and refrigeration service they can count on year after year.
Our Promise
We stand behind every job, because doing it right the first time matters. From the first call to the final walkthrough, our goal is simple: clear communication, honest recommendations, and workmanship that lasts.
And with our 100% Satisfaction Guarantee, you can rest easy knowing we’ll make it right if something isn’t. That’s the Valhalla promise.
Built on Trust. Driven by Care.
From HVAC and refrigeration to appliance repair, Valhalla exists to make comfort simple and service dependable. Our team brings expertise, integrity, and genuine care to every home and business we serve across the West Kootenays.
Ready to experience The Valhalla Way?
Valhalla Refrigeration proudly serves Castlegar, Nelson, Trail, Grand Forks, Rossland, Nakusp, and Kaslo with trusted HVAC, refrigeration, and appliance repair services across the West Kootenay region.