Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"TL;DR - Excellent work and support for a reasonable price.
We had our 25 year old HVAC replaced right at the peak of summer because the old unit was leaking. Ryan spent a lot of time going over the pros of cons of repair vs replace and given the price of R22 replacement and knowing about similar issues my neighbour had had trying to keep similar hardware going in the prior years, it was an easy sell.
Even when I had a last minute panic wondering about getting a heatpump vs AC he took the time out of his morning to write out a very detailed re-explanation as to why it made sense (in my case) to stay with AC. He's very good at customer service!
More relevant to this review, I was very impressed with the quality of the work and equipment. The technicians that came to install everything were very professional and did a very clean install; they also left everything tidier than they found it. The AC worked great for the short remainder of the summer and the furnace tested out great while we were breaking it in - the true test is yet to come!
I was very pleased with the service and results from Valhalla Refrigeration." G . A from Castlegar, BC on October 17th, 2023
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Superb service. Steve got our heat pump up and running in time for some hot weather. Thank you!" J . C from Castlegar, BC on May 24th, 2023
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Could not of wished for better service. Required one call to get service. The two young men who came were professional and knowledgeable on our radiant heat system. Had the serving done in no time at all. Returned the next day to replace a turn off water value. Again knowledgeable and had it done . We highly recommend Valhalla for plumbing and heating. " J . B from Fruitvale , BC on October 12th, 2022
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Fantastic service. Our furnace stopped working in the middle of winter. I called Valhalla Refrigeration and they came immediately. They diagnosed the problem and had it fixed in a half hour. I highly recommend this wonderful business." J . W from Castlegar, BC on March 9th, 2022
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"We can't say enough about Ryan and his team who replaced our crappy only 13 year old Carrier furnace (faulty heat exchange) AND heat pump with a nice and quiet modulating Airease furnace and AC unit. Ryan is very responsive and returns calls immediately, you are NEVER the dark, wondering. They are extremely knowledgeable and skilled in HVAC and won't sell you something you don't need. What also impressed us is the time and effort Ryan, Shawn, and Matt took to review things and ensure we got the best system for our budget. It was really interesting learning more about HVAC in general and the improved technology. They are passionate and enjoy what they do and play their "A" game every day! Castlegar/area is blessed and should be grateful to have so many great businesses like Valhalla Refrigeration. Thanks again Ryan, we really appreciate the excellent and professional service you and your team provided from start to finish Keep up the great work! We will definitely call you next time we need anything.
Paul and Denise Maier" P . M from Castlegar, BC on February 18th, 2022
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Job well done. Showed up on time and were professional and proficient. A shout out to Chad thank you for the good service. Pricing was fair and would recommend Valhalla. Thanks Dan" D . I from Castlegar, BC on December 31st, 2021
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Valhalla Refrigeration provided timely, professional, careful service for our Rinnai on-demand water heater. Very satisfied. Highly recommend. " A . M from Castlegar, BC on November 16th, 2021
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"They picked up the phone on the 3rd ring and we booked a time. Being an extreme heatwave of 44 degrees, I was so impressed that they were able to fix my A/C within 24 hours of the call. They were great communicators even calling to say when they were on their way. Thanks Ryan and Shawn for the great service!!!" W . K from Montrose, BC on June 30th, 2021
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Excellent install.... from the estimate, to all the guys who helped (Ryan, Chad, Kobe, Shawn, Tyler) The install went perfectly and now that the hot weather is upon us, we are enjoying the cool air!! Thank you very much!!" J . R from Nelson, BC on June 24th, 2021
5(5 / 5)
Valhalla Refrigeration/files/vr-logo.png$1513 Emerald Crescent, Castlegar BC
250-687-0271"Excellent service from start to finish. The whole team is very knowledgeable and professional. Good communication around meetings and getting work completed. A pleasure to deal with. " K . M from Nelson, BC on June 18th, 2021
